Account registration

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RandomDude
Posts: 11
Joined: Wed Aug 12, 2020 4:10 pm

Account registration

Post by RandomDude »

Is there confirmation email when registering new account? I didn't receive any email after successfully creating an account on ControlPanel page (http://account.elmorelab.com/ControlPanel/Login). Tried with "@yandex.com" and "@protonmail.com" domains.
When I try to log in on ControlPanel page with my registered credentials, it says "incorrect account or password!".
In-game login is not working either.

Does anyone had same issues?

Seven
Posts: 21
Joined: Wed Mar 25, 2020 8:53 am

Re: Account registration

Post by Seven »

There is no email confirmation. Both in-game and website login work right now for me

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MasterToma
Posts: 734
Joined: Wed Mar 18, 2020 1:21 pm

Re: Account registration

Post by MasterToma »

Use only Latin alphabet for login.
Account and password should be less then 15 symbols.

RandomDude
Posts: 11
Joined: Wed Aug 12, 2020 4:10 pm

Re: Account registration

Post by RandomDude »

MasterToma wrote:
Wed Aug 12, 2020 5:28 pm
Use only Latin alphabet for login.
Account and password should be less then 15 symbols.
Only latin alphabet and account and password less than 15 symbols worked.

Thanks for reply.

MAHITO
Posts: 1
Joined: Mon Apr 12, 2021 2:02 pm

Re: Account registration

Post by MAHITO »

Не получается зарегистрировать аккаунт. Что делать ?

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MasterToma
Posts: 734
Joined: Wed Mar 18, 2020 1:21 pm

Re: Account registration

Post by MasterToma »

В дискорде напишите, быстрее поможем.

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